Company overview (Brand Exness Exchange)
Company name and business line
Exness Exchange – The number 1 leading online Exness trading platform in Vietnam. Trading platform with 200 instruments including currencies (forex), cryptocurrencies, stocks, indices and energies and the largest number of traders in the world.
History of formation and development
Exness (SC) Ltd is a Securities Trader registered in Seychelles with registration number 8423606-1 and licensed by the Financial Services Authority (FSA) with license number SD025. The registered office of Exness (SC) Ltd is located at CT Building 9A, 2nd floor, Providence, Mahe, Seychelles.
Exness BV is a Securities Intermediary Company registered in Curaçao with registration number 148698 (0) and licensed by the Central Bank of Curaçao and Sint Maarten (CBCS) with license number 0003LSI. Exness BV registered office at Emancipatie Boulevard Dominico F. “Don” Martina 31, Curaçao.
Exness (VG) Ltd is licensed in the BVI by the Financial Services Commission (FSC) with registration number 2032226 and investment business license number SIBA/L/20/1133. Exness (VG) Ltd’s registered office is at Trinity Chambers, PO Box 4301, Road town, Tortola, BVI.
The above-mentioned agencies are officially authorized to operate under the Exness brand and trademark.
Company mission and vision
Become the best and top quality foreign exchange trading floor in Vietnam. Best 5-star service for investors.
Build a trading floor with fast, reliable and professional support services. Where investors place their trust in each trading order, freely explore and experience effective profit increases when trading.
Company products/services
List of main products/services
Currency:
With over 100 major and minor currency pairs, plus rare pairs, you can experience trading in the world’s largest forex market. Spreads from 0 basis points along with no overnight fees, these are key advantages we offer to ensure you have the best trading experience.
Goods:
Diversifying your portfolio by trading across different asset classes such as oil, natural gas and metals is a smart way to maximize your profit potential.
Share:
Trading shares of big names in the international equity markets with low trading costs and no overnight fees is a great way to access and capitalize on the potential of the leading stocks in the international markets. international.
Indicators:
Diversifying your portfolio with stock indexes from major countries such as the US, UK, Germany, Japan and China is a smart way to take advantage of the potential of major markets across the world. Global.
Digital currency:
More than 100 digital currency pairs such as Bitcoin, Ethereum, BNB and many others are waiting for you to trade, you have the opportunity to participate in the potential and diverse cryptocurrency market. This is a great opportunity to invest in potential coins.
Strengths and advantages of the product/service
Advantage:
- Exness Exchange is licensed to operate by reputable financial agencies around the world. Allows investors to trade with 6 different asset groups. Offers a variety of trading accounts and it is suitable for all investors.
- Competitive commission fees, low spreads. Diverse deposit and withdrawal methods, quick deposit and withdrawal times. The system supports instant order matching and market order matching.
- Professional customer care service, including Vietnamese language support.
Defect:
- Exness Exchange has a high maximum leverage ratio, which can expose investors to many risks.
- Notice of leverage change sent via Email will cause a lot of inconvenience to investors who do not have the habit of checking email regularly.
- It is best for Vietnamese investors to join Backcom to receive advice and support from experts. From there, investors can both receive trading signals quickly and maximize expected investment profits.
Commitment to quality and service
Quality standards and product/service control
Instant Withdrawal : You don’t need to process it manually and can withdraw money immediately, even on weekends.
Free VPS Hosting : If you want fast and reliable order execution, Exness offers free VPS hosting. Uninterrupted Internet access will help protect you from problems that could disrupt your transactions.
Comprehensive Price History : Exness allows clients to access an archive of all historical price data. This is an archive that Exness compiles from real-time prices.
High Trading Volume : Exness has a trading volume to be proud of. 4.62 trillion USD. Total trading volume in August 2023
Transparent Brokerage : Exness Exchange is a transparent brokerage company. In addition to complying with the regulation of a number of different organizations, the brokerage also issues public reports to inform customers of audit results and performance indicators.
Customer care and after-sales support
There are many ways to contact us. Wherever you are in the world, we’ve got an international team of dedicated support experts ready to help you..
Our dedicated staff provides support in 16 languages. Available 24 hours a day, 7 days a week in English, Chinese, Thai, Vietnamese and Swahili. For other languages, please check business hours in the table below.
In Vietnam Exness has customer support in Vietnamese. You can contact Exness Vietnam from Monday to Saturday, via online chat, email and phone.
Vietnam
Hotline 1800-6371 – (8:30 – 22:00)
Email support@fenix-forex.com
Contact address: 302 Hoang Van Thu, Ward 4, Tan Binh District, Ho Chi Minh City, Vietnam
Republic of Cyprus
No. 1, Siafi Street, Porto Bello Building, Office 401 Limassol City
UK
107 Cheapside London Seychelles CT Building 9A, 2nd Floor rovidence, Mahe
South Africa
Office 307 & 308 3rd Floor, North Wing, Granger Bay Building, V&A Waterfront Cape Town Curaçao
Emancipation Boulevard Dominico F. “Don” Martina 31
British Virgin Islands
Trinity Chambers, P.O. Box 4301 Road town, Tortola
Kenya
Courtyard, Tầng 2, General Mathenge Road, Westlands, Nairobi
Business goals and strategies
Short-term and long-term goals of the company
Bringing the total number of traders on the floor to increase by 20% from now to the end of 2023. Number of customers
Trading volume of 4.62 trillion USD in August 2023. Target to increase to 30% of trading volume by the end of the year.
Build a trading floor with fast, reliable and professional support services. Where investors place their trust in each trading order, freely explore and experience effective profit increases when trading.
Market access strategy and sales development
Customer withdrawals 1.41 billion USD. Customer withdrawals in the second quarter of 2023. Next quarter, the market access strategy increased by 40% compared to the previous quarter, customer withdrawal sales increased by 30% compared to the previous quarter.
Technology and creativity
Invest in research and development
The Exness Trade application has been developed to serve traders on the Exness exchange, providing a series of outstanding features such as easy account management, deposit/withdrawal with just a few taps on your mobile phone. Continuously update news and markets, as well as support complete trading functions.
Easily trade over 200 instruments including currencies (forex), cryptocurrencies, stocks, indices and energies, providing a diverse range of options for traders.
Advanced technologies are applied
Exness Exchange is a trusted broker in the Vietnamese trading market, providing top trading services to customers. What sets us apart from our competitors is our commitment to leveraging cutting-edge technology to deliver a seamless and simple trading experience for our customers. Additionally, we prioritize transparency and customer satisfaction, which has helped us build a strong reputation and customer base in Vietnam.
Contribute to society and protect the environment
Social/community activities in which the company participates
Social responsibility and care are embedded in Exness’s values and ideology, as well as finding our own “Exness Way”. In Corporate Social Responsibility, our goal is to create our own approach, focusing on different focus areas along the way.
We think long term and want to help directly by working with community organizations. Whenever possible, we leverage technology and volunteerism from our teams to improve efficiency and reach. Bold ideas do not make us flinch.
Committed to environmental protection and sustainable development
We care about 3 areas – Education, Environment and Emergencies.
Education
Education is the foundation of lasting change. That’s why we invest in projects across the education spectrum, from delivering essential supplies to primary schools to leading scholarship schemes.
Environment
Environmental protection has never been so important. We want to make our small contribution. Besides other programs, we have started afforestation projects that we will expand in the coming years. We also analyze our own environmental impact and partner with specialist NGOs to ensure long-term sustainability.
Emergencies
As a private company with global reach, we can make a real and effective impact on national and global crises. We have made a significant contribution to fighting the Covid-19 pandemic as well as the forest fire disaster in the Republic of Cyprus. We also participate in humanitarian efforts related to disaster relief operations around the world
Other projects and volunteer activities
We have initiated more projects since the beginning of our organized CSR efforts at Exness. For example, the donation of whiteboards, blackboards and softboards to Pointe Larue and Anse Aux Pins schools in Seychelles helped 17 classrooms reopen.
We also ran a marine conservation campaign including beach, cave and underwater clean-ups around Cyprus, and called attention to the conservation of Mediterranean monk seals through Sponsorship of an educational video.
In 2022, we dedicated 676 employee volunteer hours to CSR projects. 678 kilograms of trash and waste were collected during the cleanup, 280 trees were planted in reforestation efforts and more than 6,000 meals were prepared for disaster relief.
Staff
Overview of important members of the board of directors
Current members of the Exness Pro Team include: Nicolas Palacios, with 135k Instagram followers, Moment Medhat with 118k YouTube subscribers, Mohsin with 267k YouTube subscribers, Dennis Okari with 399 thousand followers on Twitter and Kojo Forex with 156 thousand subscribers on YouTube.
This team of professional traders will act as Exness’s brand ambassadors, primarily responsible for building valuable content and stories around the products, value proposition, differentiation distinction and reputation of the broker. They will share their success stories, comments and experiences as traders, becoming the voice of Exness and expanding their reach to a more relevant audience.
Values and principles guide work at the company
Today, Exness Group is the broker of choice for every trader who demands high quality service; This fact is confirmed not only by the experience and opinion of the trading community, but also by the ratings given by major online publications, rating agencies and financial magazines. Honesty and transparency are two important governing principles of the company and are highly appreciated by our customers. There are tens of thousands of Exness Group customer groups around the world and this number is still growing steadily.
Achievements and awards
Achievements and highlights in operational history
Transparent service: Exness is audited and we publish reports on our website for everyone to see. We also believe that you have the right to check the accuracy of our quotes, so you can also access our Price Change History. The floor is transparent and has a control agency that will limit tricks that cause customers to lose money.
Do not detain customer money: Currently, there are many new exchanges taking advantage of anti-money laundering policies to keep customer money when deposited, making it difficult to withdraw. Exness is an exchange with an independent control agency so it also has an anti-money laundering policy. However, exness does not require you to trade multiple orders with a large total volume to withdraw money. You only need to trade normally when depositing money for the first time to withdraw money.
Withdraw and deposit money quickly through the “Online Banking” method, money goes straight to your account without intermediaries and no fees. Usually, you will receive money within 5-30 minutes, no later than 24 hours, including holidays and weekends.
Do not combine with IB to create a good transaction history for IB to entice customers to burn customer accounts so that the floor and IB can share the money deposited by customers.
The support staff is good, quick, and usually responds immediately, working except Saturday, Sunday, and holidays.
Spreads and fees are not the best on all exchanges, but they are also among the top spread floors with good spreads.
Awards and epochs have been achieved
Information will be updated later…
Future vision
Orientation and future development plans
Exness revolves around the concept of providing customers with an optimal trading experience, bringing the financial markets to life the way they deserve to be experienced. Exness’s brand identity and commitment to both the technological and ethical worlds, as well as its loyal customer base of over 500,000 active traders are key drivers of the global brand. Currently, Exness records a monthly trading volume of more than 3 trillion USD and has focused on strategic expansion into new regions of the world.
Committed to improving and expanding business operations
Continuous development, largely guided by systematic improvements in trading terms, is the key to the long-term success of the Exness Group. We operate with a customer-centric focus, so improving service quality is our top priority.
Conclusion and call to action
Summarize important points about the company
– Create a transparent service, Because if the floor is transparent and has a control agency, it will limit tricks that cause customers to lose money.
– Quick withdrawal and deposit. Usually, you will receive money within 5-30 minutes, no later than 24 hours, including holidays and weekends.
– Good and quick support staff, usually respond immediately except Saturday, Sunday and holidays.
– Create the highest trading volume among all exchanges: Exness has a trading volume to be proud of. 4.62 trillion USD. Total trading volume in August 2023.
Encourage customers and partners to join the company in its development journey.
We believe that the Exness Exchange Team will inspire and motivate traders to reach their full potential. Each member is a professional trader and thought leader in their area and has an impressive number of followers. That’s why we decided to partner with individuals who openly share their experiences and promote responsible trading. We plan to grow the Exness Team and will soon accept global registrations from professional traders who want to join our great community.